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Phone
+991 - 763 684 4563
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Email Now
[email protected]
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Canada City, Office-02, Road-11, House-3B/B, Section-H
This website, instantpayz.com, and the "Instant Payz" application ("Application") are owned and operated by CIPHERSPHERE SOFTWARE PRIVATE LIMITED, under the brand "Instant Payz" (referred to as "Instant Payz" herein, including its affiliates, successors, and assigns). Instant Payz is dedicated to safeguarding user information and privacy. The Application enables users to conduct online transactions such as rent payments, utility bills, GST payments, vendor payments, and other business transactions ("Services"), including any additional services provided by Instant Payz over time. Users are responsible for their transactions on the platform, including transaction nature, beneficiary details, and associated tax implications. For clarification, a "Transaction" refers to a payment instruction resulting in successful fund transfer or settlement from a user to a recipient.
This Privacy Policy is designed to inform users about Instant Payz practices regarding the collection, processing, storage, and use of user-provided information, assisting users in making informed decisions when using the Application and Services.
Instant Payz prioritizes the privacy of user personal information and data. To ensure this privacy, Instant Payz has established its Privacy Policy concerning the Application ("Privacy Policy"). This Privacy Policy outlines how Instant Payz collects, receives, stores, uses, handles, manages, processes, provides access to, shares, discloses, protects, and analyzes user information. Users are encouraged to review this Privacy Policy before using the Application or providing any personal information.
This Privacy Policy is published to comply with the provisions of the Information Technology Act, 2000, and the rules and regulations established thereunder, including but not limited to: (i) The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and (ii) The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
By downloading and utilizing the Application, you ("User") expressly consent to Instant Payz for the collection, storage, and processing of User Information as outlined in this Privacy Policy. If you do not agree, please refrain from accessing the Application.
Upon accessing the Application or providing any User Information, each User is deemed to have read, understood, and agreed to the terms of the Privacy Policy. This Privacy Policy supersedes all previous terms communicated, whether oral or written.
Instant Payz reserves the right to modify this Privacy Policy at any time, with or without notice. Changes will be published within the Application for User review. While publication will occur, Instant Payz is not obligated to directly inform Users of any changes.
This Privacy Policy outlines the handling of User Information collected by Instant Payz. While our platforms may include links to external websites, please note that any personal information collected on these sites is governed by their respective privacy policies. Users are advised to review these policies before accessing external sites, as Instant Payz is not liable for their practices or content.
By accepting this Privacy Policy, Users (natural persons) affirm they are of legal age (18 years) and competent to enter into contracts. If registering on behalf of a legal entity, Users must have proper authorization to accept these terms. Minors or those not legally competent may not use our Application or Services or provide information to Instant Payz.
Instant Payz gathers two primary types of information from users during their usage of the Application. These include personal information, which identifies a user exclusively (such as name, address, contact details, financial information), and non-personal information, which is related to the user's interests and demographics. Additionally, Instant Payz may receive personal information from third parties, acting upon user instructions, without separate verification. Users not intended for the Services or Application should contact Instant Payz promptly.
During transactions within the Application, Instant Payz may collect transaction-related information, including transaction details, amounts, payee information, device data, usage statistics, and user geolocation.
In the process of delivering our services and utilizing our application, Instant Payz will gather the following user information:
When users utilize our services or access the application, Instant Payz will collect personal data, including name, postal address, telephone number, and financial account details of the payee receiving money. Users must ensure they have explicit consent from the payee to share, store, process, and use their information as outlined in our privacy policy.
Instant Payz may also receive additional voluntary information from users and necessary data to address complaints or concerns. In collaboration with third parties, Instant Payz may access applications, services, and features provided by these parties.
Various technologies, such as cookies and web beacons, are employed by Instant Payz to collect information. Cookies, small data files stored on the user's computer or device memory, enhance services, track popularity of features, and manage accounts. Additionally, cookies stored in emails confirm receipt and response. Web beacons, electronic images in services or emails, assist in delivering cookies, tracking visits, and understanding usage patterns. Data collected through cookies is utilized to evaluate application effectiveness, analyze trends, identify visitor difficulties, and administer the application.
Instant Payz utilizes user information to ensure a seamless, efficient, and secure experience tailored to individual needs. This includes providing and enhancing services, processing transactions, and improving marketing efforts. User data is processed for various purposes, including:
Regarding SMS data access, Instant Payz may request access to analyze financial and transactional SMS information stored on users' devices. This access enables verification of payment details, enhances security, optimizes user experiences, and facilitates efficient transaction processing. Users have the right to revoke consent and disable SMS access, although some services may be limited. Instant Payz prioritizes user privacy and implements industry-standard security measures to protect data. Users can opt out of SMS access and contact Instant Payz for privacy-related inquiries.
While using our Application or Services, users must refrain from hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing any information that:
Users agree to indemnify Instant Payz against any claims arising from intellectual property infringement resulting from their uploaded information.
User data is securely stored on Instant Payz or third-party servers, adhering to privacy regulations, both within and outside India. Instant Payz ensures robust physical and digital security measures to safeguard user data from unauthorized access or breaches.
Instant Payz is committed to safeguarding the personal information of our users. We will retain this data for as long as necessary to fulfill the purposes for which it was collected, as outlined in our Privacy Policy. In certain cases, we may continue to process user information beyond this period for archival purposes, ensuring compliance with legal obligations and protecting user privacy. Following the expiry of the retention period, Instant Payz will take appropriate measures, such as anonymization or deletion, to ensure that user information is securely handled.
Upon registering an account on our platform, users explicitly consent to receive communications from Instant Payz and our service providers. These communications may include important updates regarding our Services, as well as promotional content from our marketing partners. While users have the option to opt out of promotional messages, please note that certain administrative, financial, technical, and legal communications are necessary for the provision of our Services and cannot be opted out of. Should you wish to adjust your communication preferences, please contact our support team or our Data Protection and Grievance Officer.
At Instant Payz, we understand the importance of ensuring the accuracy and relevance of user information. If you require any changes or deletion of your personal data, please reach out to us through our designated channels. However, please be aware that there are instances where we may be unable to fulfill deletion requests due to legal or contractual obligations. We are committed to transparency and will inform users if we are unable to accommodate their requests.
While we strive to maintain a positive and secure environment for all users, Instant Payz reserves the right to terminate access to our platform under certain circumstances. This includes instances where users violate our Privacy Policy, fail to adhere to legal requirements, or engage in activities that pose a risk to our community or our business. In such cases, we may take immediate action, including deactivating user accounts and reporting unlawful activities to relevant authorities. Our priority is to ensure the safety and integrity of our platform, and we appreciate your cooperation in upholding our community standards.
Each user is entrusted with the responsibility of ensuring the accuracy and completeness of data uploaded through our services. Instant Payz operates on an "as-is" and "as available" basis, implying that while we strive to provide reliable information, we cannot guarantee its absolute accuracy or completeness. It is strongly advised that users exercise due diligence in verifying the information provided. Should any errors arise, Instant Payz commits to promptly addressing and rectifying them to the best of our abilities. However, users acknowledge that Instant Payz bears no liability for any inaccuracies in transmission. Despite our efforts to maintain data integrity, users are reminded of their obligation to provide truthful and non-misleading information. In the event of discrepancies, Instant Payz endeavors to remedy the situation promptly, underscoring our commitment to transparency and accountability.
Notwithstanding the provisions outlined in the Agreement, Instant Payz and its associated parties, including officers, directors, employees, and affiliates (collectively referred to as "Instant Payz Related Parties"), disclaim any liability for claims, losses, damages, costs, expenses, or litigation arising from the use or reliance upon our services or application. This includes but is not limited to direct, indirect, punitive, special, or consequential damages, as well as losses stemming from the interruption of service, data corruption, or unauthorized access. Users acknowledge that Instant Payz does not provide warranties, express or implied, regarding the accuracy, availability, security, or functionality of the application or services. While Instant Payz employs best practices and security measures to safeguard user data, users understand and accept the inherent risks associated with online transactions and usage of electronic devices. Instant Payz does not assume responsibility for any loss, damage, or theft resulting from unauthorized access to user devices.
Users agree to indemnify and hold harmless Instant Payz and its related parties (referred to collectively as "Indemnified Parties") against any claims, liabilities, losses, or damages arising from breaches of privacy policy, fraudulent activities, or intellectual property infringement. This includes but is not limited to claims resulting from inaccurate information, security breaches, or unauthorized disclosure of data uploaded on the application. Users acknowledge their responsibility for maintaining the confidentiality and integrity of their data, as well as adhering to security protocols outlined by Instant Payz. In the event of legal proceedings or disputes, users are obligated to defend and indemnify Instant Payz and its related parties against any claims brought forth as a result of their actions or negligence.
The Agreement is governed by the laws of India, and any disputes arising from or related to the Agreement shall be exclusively resolved in the courts of India. This provision establishes the jurisdiction and venue for legal proceedings, ensuring clarity and consistency in dispute resolution processes. By accepting the terms of the Agreement, users consent to the application of Indian law and the exclusive jurisdiction of India courts. This framework promotes legal certainty and facilitates efficient resolution of disputes, reflecting Instant Payz commitment to transparency and adherence to regulatory standards.
If a User has any grievances regarding the Application and/or Services, he/she should promptly contact the Grievance Officer at the following address: